Refund policy

Last updated: October 4, 2026

  • Full refund of any charge if you ask within 14 days of being charged.
  • Cancel anytime. Your plan stays active until the end of the period you paid for.
  • No partial refunds after the 14-day window.

Free trial and free plan

Every company starts with a 30-day free trial, and teams of 10 employees or fewer stay free with no time limit. You are only charged once you set up billing for a team larger than 10 employees, so you can evaluate FlexDays fully before paying anything.

14-day refund window

If you are not happy with FlexDays, you can request a full refund of any charge within 14 days of the date you were charged. This applies to your first payment and to every monthly renewal. We do not ask you to justify the request, though a short reason helps us improve.

How to request a refund

  1. Sign in to the FlexDays web portal as a company administrator.
  2. Go to Settings → Subscription and choose Request a refund.
  3. Tell us briefly why, then submit.

You can also email support@beanvoid.com from your administrator account with your company name. We reply to every request by email.

What happens after a refund

Refunds go back to the original payment method. How long it takes to appear depends on your bank or card issuer, usually 5 to 10 business days.

A full refund of your most recent charge ends your paid subscription immediately. If your company has 10 employees or fewer, you continue on the free plan. Otherwise your workspace becomes read-only until billing is set up again. Your data is never deleted because of a refund.

Cancelling without a refund

You can cancel at any time from Settings → Subscription. Cancellation takes effect at the end of the current billing period, and your plan stays fully active until then. After the 14-day window we do not refund partially used periods.

Payments and chargebacks

Our orders are processed by our online reseller Paddle.com, who is the Merchant of Record for all our orders and handles refunds on our behalf. If something is wrong with a charge, please contact us before disputing it with your bank, as we can usually resolve it faster. A chargeback ends the subscription immediately.

Your legal rights

This policy does not affect any rights you have under the consumer laws that apply to you.

Contact

Questions about billing or refunds: support@beanvoid.com.