Delete your FlexDays account

This page applies to FlexDays, the HR app for leave, timesheets and time tracking on iOS, Android and the web, built by beanvoid.

Delete your own account

In the FlexDays app:

1. Sign in and open the Settings tab.
2. Under Account & help, choose Delete account.
3. Enter your password, choose Delete my account, and confirm.

In the web portal:

1. Sign in and open your Profile.
2. Choose Delete account.
3. Enter your password, choose Delete my account, and confirm.

If you are the company's only Admin, you can't delete just your own account, because nobody would be left to manage the company. Make someone else an Admin first, or delete the whole company.

What is deleted

As soon as you confirm, you are signed out on every device and these are removed:

• Your name, email address, phone number and date of birth
• Your employee code and password
• The push notification tokens for your devices
• Your place in teams, departments and approval chains

Your old details are also removed from your account's change history. You can't sign in again or be reactivated. Your company can invite the same email address later, but that creates a new account.

What your company keeps

Your employer runs FlexDays for its own HR records, so these stay with your company under the name "Former employee":

• Leave requests, including any reason you wrote and any attachment links, and leave balances
• Timesheets and time entries
• Approvals you decided and announcements or events you posted

They are kept for as long as your company uses FlexDays, or until your company has them deleted. To ask about those records, contact your employer's HR team. See the privacy policy for how we handle employee data.

Delete a whole company

Only an Admin can do this. In the app, open Company Profile in Settings. In the web portal, go to Settings → Company. Then choose Delete company, type the company name, enter your password, and confirm.

• Right away: everyone in the company is signed out and can't sign in again, and the subscription is cancelled, so there are no further charges.
• For the next 30 days: you can still change your mind. Email support@beanvoid.com from your Admin address to keep the company. Sign-in comes back, and any paid subscription has to be set up again.
• After 30 days: the company and all its data are permanently deleted, including employees, leave, timesheets, time entries, settings, change history and our billing records. This can't be undone.

Our online reseller Paddle is the Merchant of Record for payments and keeps its own invoice and tax records as the law requires.

If you can't sign in

If you forgot your password, reset it from the sign-in screen, then follow the steps above. If that doesn't work, email support@beanvoid.com from the address on your account and tell us your company's name. We may need to confirm your identity first, and we respond within 30 days.

Backups

Deleted data can remain in our backups until they expire, up to 30 days after it is deleted. Backups are only used to recover from a failure, and they are then deleted automatically.

Contact

Questions about deleting your data: support@beanvoid.com.